Duke Energy Launches More Robust Customer Support Program Called “Share the Light Fund” | Duke Energy

  • A new fund expands offering options to increase support to customers who need it most.

  • The company will make up to $ 1 million in contributions to the fund in the Carolinas in 2021.

CHARLOTTE, NC – Duke Energy today introduced the Share the Light Fund – a new integrated program designed to provide increased financial assistance to customers struggling to pay their energy bills.

An evolution of Share the Warmth and the Energy Neighbor Fund, the Share the Light Fund expands giving opportunities to increase financial assistance to clients who need it most. And like Share the Warmth, any customer can help by contributing through the Share the Light Fund option on their monthly bill, with Duke Energy pledging up to $ 1 million in contributions to the Carolinas.

“Rising fuel costs and colder temperatures mean higher energy bills. While many customers are still recovering from the negative economic impacts of the pandemic, providing assistance to our vulnerable customers is more important than ever, ”said Barbara Higgins, Senior Vice President and Chief Customer Officer. “The Share the Light fund makes it easier for customers to give and get help. “

Duke Energy works in partnership with agencies to distribute funds to eligible customers to pay energy bills, deposits and reconnection / connection fees.

Customer contributions

Duke Energy customers who wish to contribute to the Share the Light fund can do so starting this Giving Tuesday (November 30, 2021). Customers can round their bill to the nearest dollar, establish a recurring payment, make a one-time donation, include an additional amount in the designated area of ​​their invoice and add that amount to their payment, or send a separate check. payable to the Share the Light Fund.

Customers in need

Customers facing financial difficulties can get help with their energy bills. Customers can access financial aid resources at duke-energy.com/sharethelight.

Duke Energy

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, North Carolina, is one of the largest energy holding companies in the United States. Its electric utilities serve 7.9 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively have 51,000 megawatts of energy capacity. Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The company employs 27,500 people.

Duke Energy is implementing an aggressive clean energy strategy to create a smarter energy future for its customers and communities – with targets of at least 50% carbon reduction by 2030 and zero carbon emissions d ‘by 2050. The company is one of the leading renewables in the United States. supplier, on track to own or purchase 16,000 megawatts of renewable energy capacity by 2025. The company is also investing in major power grid upgrades and expanding battery storage, and is exploring zero-emission power generation technologies such as hydrogen and advanced nuclear.

Duke Energy was named to Fortune’s 2021 “World’s Most Admired Companies” list and Forbes “America’s Best Employers” list. More information is available at duke-energy.com. The Duke Energy News Center contains press releases, fact sheets, photos and videos. The Duke Energy Illumination features stories about people, innovations, community topics and environmental issues. Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook.

Media contact: Loree Elswick
Email: [email protected]
Media line: 800.559.3853



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